Terms of Service

Last updated: November 27, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, programs, and services provided by OakTreeUni, 8 The Green # 21769, Dover, DE 19901 (“OakTreeUni”, “Company”, “we”, “us”, or “our”).

By accessing or using our website or enrolling in any of our programs, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

1. About OakTreeUni and Our Services

OakTreeUni provides online education and mentorship programs, including but not limited to the Scrum Master Accelerator Program, designed to help working professionals build practical skills in Scrum, Agile, and project delivery.

We provide educational content, coaching, and career-readiness support only.

We do not:

• Provide financial, investment, trading, or credit-repair services.

• Offer or sell any guaranteed job, income, or “get rich quick” opportunity.

• Guarantee that you will secure employment or earn a specific amount of money.

Any testimonials, case studies, or examples we share are illustrative of individual experiences and do not guarantee similar results.

2. Eligibility

You may use our services only if you:

• Are at least 18 years of age, and

• Have the legal capacity to enter into a binding contract.

By using our services, you represent and warrant that you meet these requirements.

3. Relationship to Our Privacy Policy

Your use of the services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.

You can review our Privacy Policy at: [https://www.oaktreeuni.com/privacy].
By using the services, you acknowledge that you have read and understood our Privacy Policy.

4. Account Registration and User Information

To access certain features or enrol in programs, you may need to create an account and provide information such as your name, email address, phone number, billing information, and other details.

You agree that:

• All information you provide is accurate, complete, and kept up-to-date.

• You are solely responsible for maintaining the confidentiality of your login credentials.

• You are responsible for all activities that occur under your account.

You must notify us immediately at support@oaktreeuni.com if you become aware of any unauthorized access or use of your account.

5. License and Permitted Use

Subject to these Terms and your payment of all applicable fees, OakTreeUni grants you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the website and online learning platform, and

• View and use the course materials for your personal, non-commercial educational use only as long as you are in the program.

You must not:

• Share your login credentials with any other person.

• Sell, resell, rent, lease, sublicense, or otherwise transfer access to any of our programs.

• Copy, distribute, reproduce, record, post, or publicly display the course materials, videos, or proprietary content without our prior written consent.

• Reverse engineer, modify, or create derivative works from our content or platform, except as explicitly permitted by law.

We reserve the right to monitor use of the services and to suspend or terminate access in case of suspected misuse, sharing of accounts, or violation of these Terms.

6. Pricing and Payments

6.1 General Payment Terms

Program fees and prices will be displayed at the time of purchase. All payments must be made in the currency and using the payment methods we make available.

By submitting a payment, you authorize us and our payment service providers to charge your chosen payment method for the full amount of the program fees and any applicable taxes.

6.2 Instalment and “Buy Now, Pay Later” Options

We may offer instalment plans and “buy now, pay later” options through third-party providers such as Klarna, Affirm Payvu etc.

When you select any BNPL provider at checkout:

• You enter into a separate agreement with that provider, subject to their terms and conditions.

• The provider is responsible for assessing your eligibility, setting instalment schedules, and collecting payments.

• We do not control and are not responsible for the provider’s credit decisions, fees, or collection practices.

Any questions about your payment schedule, fees, or account status should be directed to the relevant provider using their official support channels.

Your obligation to pay us for the underlying program remains in effect, subject to our Refund Policy below.

7. Refunds, Cancellations, and “Return” Policy

We invest significant time, resources, and proprietary content into each enrolment. However, we also recognize the importance of clear consumer protections.

7.1 Cooling-Off / Return Period

For all qualifying enrolments in our online programs, you may request a refund within 14 calendar days from the date you first receive access to the program materials (your “Cooling-Off Period”).

For clarification purposes, this Cooling-Off Period is the equivalent of our “return period”, and it is within 14 days after you receive access to the items/services you purchased.

To clarify, any refund processed will be after applying/deducting the non-refundable Processing Charges.

7.2 Conditions for Refund Eligibility

To protect both our students and our business, refund eligibility during the Cooling-Off Period is subject to the following conditions:

1. Limited Usage

   • You must not have completed more than a reasonable introductory portion of the program (for example, no more than the first module or approximately 20% of the content, whichever is lower).

   • You must not have attended or used any 1:1 coaching sessions, deep-dive working sessions, or similar high-touch services.

2. No Abuse of the Program
   We may decline refunds if we have reason to believe the program has been accessed in bad faith (for example, downloading or copying substantial materials and then requesting a refund).

3. Request Must Be Sent by Email

   • Refund requests are only accepted and evaluated when submitted by email to:
     support@oaktreeuni.com

   • Requests made via social media, messaging apps, phone calls, or any other channel are not considered valid and will not be processed.

If you meet the above conditions and submit your request within 14 calendar days of receiving access, we will review your request in good faith and, if approved, issue a refund using the original payment method where reasonably possible. For BNPL purchases, the refund will be processed through that provider in line with their policies.

7.3 After the Cooling-Off Period

After the 14-day Cooling-Off Period has expired:

• All fees are non-refundable, except where required by applicable law or where we explicitly agree in writing to a different arrangement.

  
  

7.4 Program Changes, Deferrals, and Credits

At our discretion, instead of a refund we may offer options such as:

• Deferring your start date to a later date

• Providing a partial credit toward another OakTreeUni program

These options are not guaranteed and are assessed on a case-by-case basis.

This Refund Policy does not affect any statutory rights you may have under applicable law.

8. Communications

By creating an account, enrolling in a program, or otherwise interacting with us, you agree that we may contact you via:

• Email

• Phone or SMS (where permitted)

• In-platform notifications

We use these communications to send:

• Program information and onboarding details

• Service and transactional messages

• Educational resources and relevant offers about our own services

You can opt out of marketing emails at any time by using the unsubscribe link in those emails. You may still receive essential service or transactional communications.

9. Intellectual Property

All content and materials available through the services - including text, videos, audio, graphics, logos, documents, frameworks, workbooks, and other educational content—are the exclusive property of OakTreeUni or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Nothing in these Terms transfers to you any ownership rights in our content. Your license is limited to personal, non-commercial educational use as described in Section 5.

10. No Employment, Income, or Outcome Guarantees

To avoid any misunderstanding:

• We do not guarantee that you will obtain employment, a promotion, a salary increase, or any specific financial outcome.

• Any examples of past mentee success are not promises of future results.

• You are solely responsible for how you apply the skills and knowledge gained from our programs.

11. Limitation of Liability

To the maximum extent permitted by law:

• OakTreeUni and its affiliates, officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, loss of opportunities, or business interruption, arising out of or related to your use of the services.

• Our total aggregate liability for any claim arising out of or in connection with the services or these Terms shall not exceed the amount you paid to us for the program giving rise to the claim in the 12 months preceding the event.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

12. Changes to Services and Terms

We may update, modify, or discontinue any part of the services at any time, including program content, features, or pricing.

We may also update these Terms from time to time. When we do, we will post the updated Terms on our website and update the “Last updated” date at the top.

Your continued use of the services after any changes become effective constitutes your acceptance of the updated Terms.

13. Termination

We may suspend or terminate your access to the services, in whole or in part, at any time and without prior notice if:

• You breach these Terms;

• You misuse the services (for example, sharing logins or content); or

• We are required to do so for legal, regulatory, or security reasons.

Upon termination, your right to access the services and content will stop immediately. Any sections of these Terms that by their nature should survive termination (including payment obligations, intellectual property, limitation of liability, and dispute provisions) will continue to apply.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without giving effect to any conflict of law rules.

15. Contact Information

If you have any questions about these Terms or our services, you can contact us at:

• Support (including refunds, program access, technical issues):
  support@oaktreeuni.com

• Sales and general inquiries:
  sales@oaktreeuni.com

By using our website or enrolling in our programs, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.